Privacy Policy

Last updated: September 7, 2026

Hi Tech Auto Care (“we”, “us” or “our”) operates hitechmansfield.com. This policy explains what information we collect when you use our website or contact us about vehicle service, how we use it, and the choices you have.

Information We Collect

Information you give us. When you submit our estimate request form, call, or text us, we collect the details you provide, typically your name, phone number, email address, the service you need, and any description of your vehicle or its issue.

Information collected automatically. Like most websites, our hosting and security systems record standard technical information when you visit, such as your IP address, browser type, device, the pages you view, and the date and time of your visit.

How We Use Your Information

We use the information you give us to:

  • respond to your estimate request or question
  • schedule and carry out vehicle service
  • contact you about your vehicle, your appointment, or work in progress
  • keep records of the service we have performed
  • improve our website and the service we offer

How We Share Your Information

We do not sell your personal information, and we do not share it for anyone else’s marketing.

We share information only with the service providers who help us run the business, for example our website host, our email provider, and our shop management software. Those providers may only use the information to do work on our behalf.

We may also disclose information where the law requires it, or where it is necessary to protect our rights, our customers, or the safety of others.

Calls and Text Messages

If you give us your phone number, we may call or text you about your estimate request, your appointment, or the status of your vehicle. Message and data rates may apply. You can ask us to stop contacting you at that number at any time, either by replying STOP to a text or by telling us on the phone or by email.

Cookies and Analytics

Our website uses cookies so the site works correctly and remembers your preferences. Where we use analytics tools, they tell us which pages people visit so we can improve the site. You can block or delete cookies in your browser settings, though some parts of the site may not work as expected if you do.

How Long We Keep Your Information

We keep enquiry and service records for as long as we need them to look after your vehicle and to meet our legal, accounting and warranty obligations. When we no longer need them, we delete them or dispose of them securely.

Your Choices

You can ask us to:

  • tell you what information we hold about you
  • correct anything that is wrong
  • delete your information, where we are not required to keep it
  • stop contacting you

Call, email or write to us using the details at the bottom of this page and we will help.

Security

We take reasonable steps to protect the information you share with us. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website is intended for adults. We do not knowingly collect information from children under 13. If you believe a child has given us information, please contact us and we will delete it.

Changes to This Policy

We may update this policy from time to time. When we do, we will change the “last updated” date at the top of this page.

Contact Us

If you have any questions about this policy or about the information we hold, please get in touch.

Hi Tech Auto Care
1550 E Broad St, Mansfield, TX 76063
Phone: (682) 400-8091